At Fitness Plus Exercise, we want you to be completely satisfied with your purchase. We understand that sometimes a product may not meet your expectations, and we're here to help make the return process as smooth as possible.
You may return most unused and unopened items within 30 days of delivery for a full refund. The item must be in its original packaging and in the same condition that you received it. Digital products, including workout plans and nutrition guides, are non-refundable once accessed.
To start your return process, please contact our customer service team at [email protected] or call us at (368) 931-7173 x170. Please have your order number ready and explain the reason for your return.
Customers are responsible for return shipping costs unless the item received was defective or incorrect. Please ship returns to:
Fitness Plus Exercise
9207 Madelyn Ville
Julienstad, Louisiana
Once we receive your return, we will inspect the item and notify you about the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
If you receive a damaged or defective item, please contact us immediately. We will cover the return shipping costs and send you a replacement at no additional charge.
If you have any questions about our return policy, please contact us:
